Shipping and Return Policy
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Thank you for shopping with us! Faith Connexion offers free standard delivery on all orders. All orders are shipped via UPS Express (Chronopost for France) and require a signature upon delivery. UPS usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).
Changed your mind? No problem! We will happily accept returns of any unworn items, as long as the return package is postmarked within 30 days of receipt of the original order. To return your item, you must request a return authorization by logging into your faithconnexion.com account. You will receive a shipping label with your authorization number. Items must be returned to us in perfect condition accompanied by the return form. Please consider that items on sale are final sale and you will not be allowed to return or exchange them.
Once your return is processed, refund will reflect on your bank account within 3-5 business days.
Need a different size? We will happily exchange your item for you to make sure you look your best in Faith Connexion. Purchased items are exchangeable into a different size. Exchanges are only processed upon receipt of returned merchandise and are based on stock availability. Exchanges are shipped to you free of charge. Should you be interested in a different style, please return your item(s) to us and purchase the new piece separately at faithconnexion.com.
Taxes and Duties
All duties and taxes (including import duties) are included in the purchase price. You will not be responsible for payment of any additional duties upon receipt of your order.